Choosing the right Merchant Services Provider
Ryan Cabrera • October 23, 2020
Whether you're running a brick-and-mortar business, on-line business or both, your business will need to be able to accept credit card payments. Just like deciding on the right point-of-sale system, choosing the right merchant service provider is just as important to the success of your business.
It can be the difference between frustration and overpaying or a competitively priced merchant account with amazing customer service.
“Different providers offer different levels of service, pricing structures, and technology and equipment options,” says Cadence Bank Personal Banker Jonathan Santos.
Here are a few key things to look for when choosing a Merchant Services Provider.
Transparency. They offer defined terms and rates so you can understand what your business is paying. This includes chargebacks, PCI Compliance fees, monthly or annual account fees and account set up fees.
One stop shop. Choose a Merchant Services Provider with all-in-one solutions so you can get setup, properly trained and serviced through one location.
Support. Service after the sale is just as important! Clear options for contacting customer service (telephone, email, and chat) that are readily available to assist you and your needs.
Security. Assure that your sensitive data is secure. Find out what types of payment security programs are offered and if monitoring and reporting is easily accessible.
Experience. Check out their reviews and see their track record of experience and customer service.
Don't let super low pricing reel you in; take the time to research your options. The best Merchant Services Provider will have a lasting impact on your business's bottom line. The research you put in now will benefit your business's future growth as well as save you time and energy across the board.
At Champion Payments we want to help you alleviate the stress that comes with opening and maintaining a business. We're just a phone call away, let's connect.
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